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MVBCN Overview > ABOUT MVBCN > Initiatives > Quality Improvement Initiatives 

Quality Improvement Initiatives



Trauma Survivors Trauma Survivors

In 2001 MVBCN began to explore ways to mprove what we offer to trauma survivors who frequently used crisis or hospital services. We launched a year-long discussion among consumers, providers, and program managers which created a regional vision of a trauma-informed system. Major efforts at systems change date include:

--Creation of a survey to gather feedback from trauma survivors about their quality of life and the helpfulness of current mental health services. The Fall 2005 survey results will be compared to baseline data collected in September 2003.
--Development of a consumer-centered crisis plan. Since implementation, we have seen a marked decrease in crisis and hospital episodes for consumers with plans, and anecdotal evidence that the process has proved empowering. We have added a question about crisis plans to the Fall 2005 survey.
--Funding of a Peer-to-Peer Support service, contracted through Project ABLE which is a consumer-driven private non-profit organization.
--Extensive provider training on trauma and trauma informed care.
--Addition of trauma screening as a required element of assessment at each point of entry into services.

Oversight of the project is the responsibility of an Administrative/Oversight committee which includes significant consumer representation. A clinical lead person has been identified as a champion within each network agency.



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