Posted August 9, 2019

BCN has a contract with WVCH. WVCH is a health plan for people with Oregon Health Plan benefits. WVCH serves Marion and Polk Counties in Oregon. BCN manages mental health care for WVCH members.

On June 26, 2019, we found out that two staff e-mail accounts were hacked. They were hacked by an unknown party on June 25, 2019. The unknown party had access to them for about one day. These accounts have personal information for 10,710 WVCH members. One of the accounts also has personal information for 2,092 OHP providers.

We looked closely into this problem when we found out about it. We don’t know if the unknown party looked at anyone’s personal information. We made all staff change their email passwords. We made sure no other staff accounts were hacked. We made changes to try to make sure this doesn’t happen again.

We sent letters to people whose personal information may be in the accounts. The letters were mailed on August 9, 2019. We posted this notice as another way to let people know about this problem.

Personal information can be used for identity theft. Be aware of any strange activity involving your personal information. Be careful if someone asks for your personal information over the phone. You can take action if someone is using your personal information without permission. You can contact the police. You can contact the Oregon Attorney General. You can contact the Federal Trade Commission.

We told the major credit reporting agencies about this issue. You can contact them at the phone numbers below. You can ask them to put a fraud alert on your credit file. You can request a copy of your credit report. Or you can get your free credit report online at www.AnnualCreditReport.com

Equifax: 1-800-525-6285

Experian: 1-888-397-3742

TransUnion: 1-800-680-7289

You can contact us at 1-866-370-5525 with questions or concerns. Thank you for your time.